Blackberry & Carrier Service Outage Information Center.
BIS Latency AT&T
TT# TT000009870340-
Customers accessing email or performing file transfer may experience latency or failure to connect message received on device.
Regions: Central, NorthEast, SouthEast, West.
Impact: BlackBerry Integrated Mail Service is unavailable for 69% of ATT BlackBerry Users of the Americas BIS 2.X.
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North/South America BIS Outage – 12-22-2009
about 2 months ago - 54 comments
A great number of users are reporting BBMessenger issues this afternoon, ranging all over North America and it appears South America also on all carriers. Data services seem to be affecting most users also.
As we get more information, we will post it here.
UPDATE: From our sources, RIM says the problem wll be fixed within a More >
RIM-bis-outage-17-12-2009
about 2 months ago - 55 comments
We’re getting reports from all over the country that RIM’s BIS service is down right now. At this time we have no ETA on when this will be back up again.
Reply below if your having issues and also a ticket number so we can update our post.
Updated RIM Statement:
RIM has isolated and resolved the issue More >
Sprint BIS Downtime: Sun 10/25, 2a-6a Eastern
about 4 months ago - No comments
ALERT- THIS DOWNTIME HAS BEEN CANCELED.
We’ve received the following notification from Sprint re: BIS work this Sunday:
Maintenance Start Time: 0100 CT / 0200 ET, October 25, 2009
Maintenance End Time: 0500 CT / 0600 ET, October 25, 2009
Maintenance Summary: BlackBerry Internet Service v2.x – administrative update
Region Impacted: Nationwide
Subscribers affected: 100% of BIS subscribers
Estimated duration of More >
AT&T Data outage in Wilmington, DE
about 5 months ago - 2 comments
Reported by: Brian Driscall
We are having problems in Wilmington, DE newer devices showing 3g (lower case), older devices showing edge (lower case). Called at&t and they confirmed the outage with no ETA.
The ticket number is 11941794
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bis.na.blackberry.com Down on 9-9-2009
about 6 months ago - 31 comments
Reported by: Multiple sources across Canada and USA.
Multiple reports from users and also myself. Pittsburgh, PA. Not Data, email, etc. BIS Site is down as well. Any info? Kinda unexpected if it’s
an upgrade…..
THIS JUST IN!.
This e-mail is to inform you of a network problem that MAY affect your Mobile Service.
Trouble Ticket Number: TT000011677021
Severity: 2-Medium
Description of More >
Planned Network Maintainance – BIS Service Upgrade to 2.7
about 9 months ago - 1 comment
Please see notification received from O2-UK regarding the BIS Service Upgrade.
Please see below –
What is happening?
In the early hours of Saturday 13th June 2009, RIM will update the network software behind the Blackberry Internet Service version 2.6 to 2.7.
How will this affect our customers?
Customers should not notice any changes to their BIS service, as most More >
01-Jun-2009 Degradation of RIM Blackberry BIS service
about 9 months ago - 9 comments
Some BlackBerry Internet Service (BIS) users are reporting data problems this afternoon. It appears to be affecting all carriers, at least reports have been noticed on AT&T, Verizon and TMobile, in all georgraphic areas of the US. See the trouble ticket below.
Valued Customer,
This e-mail is to inform you of a network problem that MAY affect More >
EU BlackBerry Service Outage
about 10 months ago - 1 comment
While all appears to be back in service at this point, there apparently was a short term BES and BIS data outage in the Europe/MiddleEast/Africa region for RIM.
This was confirmed by 2 UK carriers this morning. From our notices to the bb-outage-intl list, it looks like things went offline just before 08.00 GMT and were More >
UK RIM Outage
about 10 months ago - 22 comments
Reported by: David Guillaume
RIM seems to be having a outage that’s affecting the entire UK. At this time we do not have anymore information but as it comes in, we will update the post.
EDIT: Verified by RIM that there they “are having some difficulty with our EU BlackBerry Infrastructure”.
Comments are welcome below.
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The Funny Side Of RIM Outages
about 10 months ago - No comments
This has been going around and since it covers what we mainly deal with here on our sites, I thought I’d toss it up just for some humor.
[Via: http://crackberry.com/lighter-side-rim-outages]
httpv://www.youtube.com/watch?v=kqAf-_Nb_uA
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