about 2 months ago - 1 comment
Bel Mobility customers using the “BlackBerry Bold 9700″ are not able to browse the internet using their main BB Internet Browser since about Friday Jan 1, 2010.
A master ticket has been opened at Bell Mobility for this issue. It is Ticket# 1939366 and 1938550
UPDATE: This issue has been resolved.
about 2 months ago - 54 comments
A great number of users are reporting BBMessenger issues this afternoon, ranging all over North America and it appears South America also on all carriers. Data services seem to be affecting most users also.
As we get more information, we will post it here.
UPDATE: From our sources, RIM says the problem wll be fixed within a More >
about 2 months ago - 55 comments
We’re getting reports from all over the country that RIM’s BIS service is down right now. At this time we have no ETA on when this will be back up again.
Reply below if your having issues and also a ticket number so we can update our post.
Updated RIM Statement:
RIM has isolated and resolved the issue More >
about 4 months ago - No comments
ALERT- THIS DOWNTIME HAS BEEN CANCELED.
We’ve received the following notification from Sprint re: BIS work this Sunday:
Maintenance Start Time: 0100 CT / 0200 ET, October 25, 2009
Maintenance End Time: 0500 CT / 0600 ET, October 25, 2009
Maintenance Summary: BlackBerry Internet Service v2.x – administrative update
Region Impacted: Nationwide
Subscribers affected: 100% of BIS subscribers
Estimated duration of More >
about 6 months ago - 31 comments
Reported by: Multiple sources across Canada and USA.
Multiple reports from users and also myself. Pittsburgh, PA. Not Data, email, etc. BIS Site is down as well. Any info? Kinda unexpected if it’s
an upgrade…..
THIS JUST IN!.
This e-mail is to inform you of a network problem that MAY affect your Mobile Service.
Trouble Ticket Number: TT000011677021
Severity: 2-Medium
Description of More >
about 9 months ago - 1 comment
Please see notification received from O2-UK regarding the BIS Service Upgrade.
Please see below –
What is happening?
In the early hours of Saturday 13th June 2009, RIM will update the network software behind the Blackberry Internet Service version 2.6 to 2.7.
How will this affect our customers?
Customers should not notice any changes to their BIS service, as most More >
about 9 months ago - 9 comments
Some BlackBerry Internet Service (BIS) users are reporting data problems this afternoon. It appears to be affecting all carriers, at least reports have been noticed on AT&T, Verizon and TMobile, in all georgraphic areas of the US. See the trouble ticket below.
Valued Customer,
This e-mail is to inform you of a network problem that MAY affect More >
about 9 months ago - 1 comment
While all appears to be back in service at this point, there apparently was a short term BES and BIS data outage in the Europe/MiddleEast/Africa region for RIM.
This was confirmed by 2 UK carriers this morning. From our notices to the bb-outage-intl list, it looks like things went offline just before 08.00 GMT and were More >
about 10 months ago - 22 comments
Reported by: David Guillaume
RIM seems to be having a outage that’s affecting the entire UK. At this time we do not have anymore information but as it comes in, we will update the post.
EDIT: Verified by RIM that there they “are having some difficulty with our EU BlackBerry Infrastructure”.
Comments are welcome below.
about 11 months ago - No comments
AT&T just confirmed that there is a phone #outage currently being worked on in the San Diego area. This affects both voice and data,
preventing users from consistently being able to connect to the AT&T network to send/receive phone calls, text messages, and data.
Ticket number for the issue is #TT000010046283. No ETA for repair.
about 11 months ago
I can’t even login to BIS to resend service books at this point. Not a good day.
about 6 months ago
Emails and internet are down completely. No data connection. Voice and text are fine, but that’s it. I’m on verizon’s network in Central Vermont.