01-Jun-2009 Degradation of RIM Blackberry BIS service

Filed under Outage News
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Some BlackBerry Internet Service (BIS) users are reporting data problems this afternoon. It appears to be affecting all carriers, at least reports have been noticed on AT&T, Verizon and TMobile, in all georgraphic areas of the US. See the trouble ticket below.
Valued Customer,
This e-mail is to inform you of a network problem that MAY affect your Mobile Service.
Trouble Ticket Number: TT000010689570
Severity: 2-Medium
Description of Issue: Degradation of RIM Blackberry BIS service.
Location of Issue: All Regions; All Markets and surrounding areas
Start Time: Jun 01 2009 12:20 PM PDT
Symptoms you MAY experience: RIM BlackBerry BIS customers may be unable to send/receive messages.
Estimated time of repair: Unknown
Let us know if you are continuing to experience downtime, or your email is flowing!

9 Comments

  1. Henrique says:

    Vodafone in Portugal Europe no BIS from 11am to 14, no service at all

  2. jp says:

    still down on att and verizon in ny but bbm works. does this affect bes users

  3. audit says:

    BIS is just affected so far. If anyone see’s that BES is affected then post it.

  4. KPE says:

    Down on my vzw since 2 here in AZ.

  5. ALB says:

    BIS is down here in Western Massachusetts (VZW)

  6. Meaghan says:

    Both BES and BIS are down here in San Diego on my BB since 1pm PST.

  7. Marcal says:

    BIS connectivity issues in Seattle since Thursday afternoon.

  8. Matt says:

    It is affecting BIS service for Sprint as well.

  9. Irishguy says:

    Tmob bis is crapped out in colorado springs….going on last email recieved on the 4th…good thing im in town and can check stuff onlin still

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