Blackberry & Carrier Service Outage Information Center.
01-Jun-2009 Degradation of RIM Blackberry BIS service
Some BlackBerry Internet Service (BIS) users are reporting data problems this afternoon. It appears to be affecting all carriers, at least reports have been noticed on AT&T, Verizon and TMobile, in all georgraphic areas of the US. See the trouble ticket below.
Valued Customer,
This e-mail is to inform you of a network problem that MAY affect your Mobile Service.
Trouble Ticket Number: TT000010689570
Severity: 2-Medium
Description of Issue: Degradation of RIM Blackberry BIS service.
Location of Issue: All Regions; All Markets and surrounding areas
Start Time: Jun 01 2009 12:20 PM PDT
Symptoms you MAY experience: RIM BlackBerry BIS customers may be unable to send/receive messages.
Estimated time of repair: Unknown
Let us know if you are continuing to experience downtime, or your email is flowing!
No trackbacks yet.
BlackBerry Service Planned Maintenance – EMEA – Jan 16
about 1 month ago - No comments
Received from one of UK network providers:
———————————————–
Dear Customer
There is planned maintenance within the European BlackBerry network scheduled for the 16th January within the time window of 0200 and 0600 GMT. RIM expect the duration of planned maintenance to be no more than 20 minutes.
This planned maintenance may result in temporary unavailability of BlackBerry data services, More >
North/South America BIS Outage – 12-22-2009
about 2 months ago - 54 comments
A great number of users are reporting BBMessenger issues this afternoon, ranging all over North America and it appears South America also on all carriers. Data services seem to be affecting most users also.
As we get more information, we will post it here.
UPDATE: From our sources, RIM says the problem wll be fixed within a More >
RIM-bis-outage-17-12-2009
about 2 months ago - 55 comments
We’re getting reports from all over the country that RIM’s BIS service is down right now. At this time we have no ETA on when this will be back up again.
Reply below if your having issues and also a ticket number so we can update our post.
Updated RIM Statement:
RIM has isolated and resolved the issue More >
Sprint BIS Downtime: Sun 10/25, 2a-6a Eastern
about 4 months ago - No comments
ALERT- THIS DOWNTIME HAS BEEN CANCELED.
We’ve received the following notification from Sprint re: BIS work this Sunday:
Maintenance Start Time: 0100 CT / 0200 ET, October 25, 2009
Maintenance End Time: 0500 CT / 0600 ET, October 25, 2009
Maintenance Summary: BlackBerry Internet Service v2.x – administrative update
Region Impacted: Nationwide
Subscribers affected: 100% of BIS subscribers
Estimated duration of More >
bis.na.blackberry.com Down on 9-9-2009
about 6 months ago - 31 comments
Reported by: Multiple sources across Canada and USA.
Multiple reports from users and also myself. Pittsburgh, PA. Not Data, email, etc. BIS Site is down as well. Any info? Kinda unexpected if it’s
an upgrade…..
THIS JUST IN!.
This e-mail is to inform you of a network problem that MAY affect your Mobile Service.
Trouble Ticket Number: TT000011677021
Severity: 2-Medium
Description of More >
Planned Network Maintainance – BIS Service Upgrade to 2.7
about 9 months ago - 1 comment
Please see notification received from O2-UK regarding the BIS Service Upgrade.
Please see below –
What is happening?
In the early hours of Saturday 13th June 2009, RIM will update the network software behind the Blackberry Internet Service version 2.6 to 2.7.
How will this affect our customers?
Customers should not notice any changes to their BIS service, as most More >
Verizon Issues in Baltimore / D.C. Metro area
about 9 months ago - 22 comments
Reported by: Grant Kissel <cybergek@gmail.com>
VZW is currently experiencing issues registering on RIM network with data connectivity and activations, Verizon stated that they were having some “server issues.” Have contacted our Vz rep to try and get a better ETA.
Edit: This appears to be a Northeast problem as we’re getting reports from people up and down More >
EU BlackBerry Service Outage
about 10 months ago - 1 comment
While all appears to be back in service at this point, there apparently was a short term BES and BIS data outage in the Europe/MiddleEast/Africa region for RIM.
This was confirmed by 2 UK carriers this morning. From our notices to the bb-outage-intl list, it looks like things went offline just before 08.00 GMT and were More >
Blackberry National Outage – 4-13-2009
about 11 months ago - 2 comments
According to widespread geographic reports, there is currently a RIM data outage effecting several carriers across the United States.
From the Los Angeles area to Atlanta/Birmingham and NYC, there are reports of no email on AT&T, and similar reports on Verizon from New Jersey, T-Mobile in the Northwest as well.
BES IS working just fine but BIS More >
Verizon Wireless – Northeast BlackBerry Service (And Maybe National?)
about 11 months ago - 25 comments
We’re getting reports that their may be a National Blackberry outage.
Verizon Wireless reports that there is a data outage affecting most of the Northeast, and has been for a few hours now.
Post below if you see this problem
Bookmark It
Hide Sites
about 9 months ago
Vodafone in Portugal Europe no BIS from 11am to 14, no service at all
about 9 months ago
still down on att and verizon in ny but bbm works. does this affect bes users
about 9 months ago
BIS is just affected so far. If anyone see’s that BES is affected then post it.
about 9 months ago
Down on my vzw since 2 here in AZ.
about 9 months ago
BIS is down here in Western Massachusetts (VZW)
about 9 months ago
Both BES and BIS are down here in San Diego on my BB since 1pm PST.
about 9 months ago
BIS connectivity issues in Seattle since Thursday afternoon.
about 9 months ago
It is affecting BIS service for Sprint as well.
about 9 months ago
Tmob bis is crapped out in colorado springs….going on last email recieved on the 4th…good thing im in town and can check stuff onlin still