We’re getting reports in that Vodafone UK are experiencing issue with their London datacentre.
Email and replication are slow but working, and data services (BBM, IM, browsing etc) are slow/unresponsive. Activation is working however is taking much much longer than usual.
Update…
It appears not only the UK is effected, Germany seem to be having issues aswell.
As advised to me by one of my UK carriers:
“There is a planned outage within the European BlackBerry network scheduled for the 26th September within the time window of 0200 and 0600 BST. RIM expect the duration of the outage to be no more than 2 hours.
This outage will result in the loss of BlackBerry data services, and end users may be unable to send and receive BlackBerry messages
If you have any queries relating to this fault, please contact the BlackBerry support team by replying to this email or calling on the usual telephone number, quoting Case Reference 5424003.”
We’ve been getting alerts for the last couple hours that BIS is down for AT&T and T-Mobile right now in North America. If you hear or know of more carriers that are down, please post so in the comments.
Reported by: Multiple sources across Canada and USA.
Multiple reports from users and also myself. Pittsburgh, PA. Not Data, email, etc. BIS Site is down as well. Any info? Kinda unexpected if it’s
an upgrade…..
THIS JUST IN!.
This e-mail is to inform you of a network problem that MAY affect your Mobile Service.
Trouble Ticket Number: TT000011677021
Severity: 2-Medium
Description of Issue: Degradation of RIM BlackBerry BIS service.
Location of Issue: All Regions ;All Markets and surrounding areas
Start Time: Sep 09 2009 12:06 PM PDT
Symptoms you MAY experience: RIM BlackBerry BIS customers may experience delays in sending/receiving email.
Estimated time of repair: Unknown
Technicians are working towards resolution as quickly as possible.
Reported by: “Heitman, Gordon D” <Gordon.Heitman@xxx.xxx>
People in Sacramento, CA are experiencing a DATA outage. The Verizon rep is reporting an outage on their end from Turlock over to Tracy and north of Sacramento.
BES Admins
