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Monthly Archives: January 2010
Blackberry Maintenance Notification – Canada January 17th, 2010
The Rogers Enterprise Service Centre has been advised of the following planned maintenance activity
Notification Type: Planned (New)
Service Affected: GPRS/EDGE/HSDPA Blackberry/Blackberry Enterprise Server
Area Affected: National
Date: Sunday, January 17th, 2010
Start Time: 02:00 AM (EDT)
End Time: 06:00 AM (EDT)
Estimated Outage Length: 10 minutes
Work Summary: Rogers customer with Blackberry devices may be unable to send or receive messages during the maintenance. They may also be unable to register their device, roam in another location, or use other services such as Internet browsing. At the same time, BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure during this maintenance.
BlackBerry Service Planned Maintenance – EMEA – Jan 16
Received from one of UK network providers:
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Dear Customer
There is planned maintenance within the European BlackBerry network scheduled for the 16th January within the time window of 0200 and 0600 GMT. RIM expect the duration of planned maintenance to be no more than 20 minutes.
This planned maintenance may result in temporary unavailability of BlackBerry data services, and end users may be unable to send and receive BlackBerry messages for a short time.
If you have any queries relating to this fault, please contact the X BlackBerry support team by replying to this email or calling on the usual telephone number, quoting Case Reference 5757508.
During the planned maintenance any questions from your end users should be directed initially to your own internal help-desk.
X apologises for any inconvenience caused.
Bell Mobility BlackBerry 9700 Internet Browsing Outage
Bel Mobility customers using the “BlackBerry Bold 9700″ are not able to browse the internet using their main BB Internet Browser since about Friday Jan 1, 2010.
A master ticket has been opened at Bell Mobility for this issue. It is Ticket# 1939366 and 1938550
UPDATE: This issue has been resolved.
