Blackberry & Carrier Service Outage Information Center.
audit
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Posts by audit
EMEA BIS 3.0 Upgrade Scheduled for March 14th
Mar 8th
The folks in EMEA (Europe, Middle East, & Africa) are getting their BIS 3.0 upgrade this weekend. This is the upgrade that will be bringing 2 way Gmail sync along with quite a few other features we have mentioned before. The normal upgrade cycle is EMEA first and North America the weekend after (sometimes 2 weeks) and that seems to be following with the current rumors.
BlackBerry Internet Service v2.8 upgrade to BlackBerry Internet Service v3.0 – EMEA – 14 March
BBCHG45911 (Update) S1 Severity Maintenance for BlackBerry Internet Service (v2.x) Email service for subscribers of *EMEA BIS (MULT)
This message is to inform you of scheduled network maintenance.
Maintenance Summary: BlackBerry Internet Service v2.8 upgrade to BlackBerry Internet Service v3.0
Impact: BlackBerry Internet Service subscribers may be unable to send or receive messages, use the BlackBerry Internet Service web site, or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance.
Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance. [0214]
Ticket Number: BBCHG45911
Change Window Start Date and Time: 14 March 2010 02:00:00 (GMT)
Change Window End Date and Time: 14 March 2010 06:00:00 (GMT)
Estimated Duration of Service Impact: 4 hour(s) and 0 minute(s)
% of Subscribers Affected: 100.00 (estimated)
EST = GMT – 5 hours
EDT = GMT – 4 hours
AEST = GMT + 10 hours
Verizon Blackberry Nationwide Outage 3-3-2010
Mar 3rd
We’re getting reports in that Verizon is having a nation wide Blackberry outage. At this time we don’t have a ETA or trouble ticket on this issue. Please comment below if you have any updated information.
Dataoutages: Reach A Major Milestone.
Jan 29th
The bb-outage mail list has breached the 5000 member mark. Since December 2007, Dataoutages has been the focal point of news whenever fellow BlackBerry owners have experienced connection issues, and connection failures.
Blackberry Maintenance Notification – Canada January 17th, 2010
Jan 12th
The Rogers Enterprise Service Centre has been advised of the following planned maintenance activity
Notification Type: Planned (New)
Service Affected: GPRS/EDGE/HSDPA Blackberry/Blackberry Enterprise Server
Area Affected: National
Date: Sunday, January 17th, 2010
Start Time: 02:00 AM (EDT)
End Time: 06:00 AM (EDT)
Estimated Outage Length: 10 minutes
Work Summary: Rogers customer with Blackberry devices may be unable to send or receive messages during the maintenance. They may also be unable to register their device, roam in another location, or use other services such as Internet browsing. At the same time, BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure during this maintenance.
BlackBerry Service Planned Maintenance – EMEA – Jan 16
Jan 11th
Received from one of UK network providers:
———————————————–
Dear Customer
There is planned maintenance within the European BlackBerry network scheduled for the 16th January within the time window of 0200 and 0600 GMT. RIM expect the duration of planned maintenance to be no more than 20 minutes.
This planned maintenance may result in temporary unavailability of BlackBerry data services, and end users may be unable to send and receive BlackBerry messages for a short time.
If you have any queries relating to this fault, please contact the X BlackBerry support team by replying to this email or calling on the usual telephone number, quoting Case Reference 5757508.
During the planned maintenance any questions from your end users should be directed initially to your own internal help-desk.
X apologises for any inconvenience caused.
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