T-Mobile reports today that since 6/9 data service for non-TMobile phones is out. Engineers are working on it but no estimate on when service will be restored.
Author Archives: audit
BES Maintenance / Carrier: NTT docomo / Location: Japan on June 6th, 2010
Filed under Outage News
Dear Valued Customers,
Thank you for using BlackBerry Enterprise Service.
Maintenance is being planned on the BlackBerry network infrastructure as follows. Due to this maintenance, BlackBerry Enterprise Service users may experience difficulty connecting to the BlackBerry network.
Your understanding on this issue is deeply appreciated.
Ticket Number: DCMBB100039
Notification Status=New
Window Start Date (mm/dd/yy) and Time=06/06/10 900 am
Window End Date (mm/dd/yy) and Time=06/06/10 900 am
Downtime Duration=5 minutes
Impact=All BlackBerry services provided by NTT docomo using BlackBerry Enterprise Service may be unavailable.
BlackBerry devices trying to register on RIM network may fail the registration. Some devices may not receive new service books.
Dear Valued Customers,
Thank you for using BlackBerry Enterprise Server. Maintenance is being planned on the BlackBerry network infrastructure as follows. Due to this maintenance, BlackBerry Enterprise Service users may experience difficulty connecting to the BlackBerry network.
Your understanding on this issue is deeply appreciated.
Ticket Number: DCMBB100039
Verizon Activation Problem / Outage 6-1-2010
Filed under Outage News
From: Rob Styles
Called vzw support due to activation problems. They referenced ticket 20559889 with RIM concerning problems with Pin to Pin messaging and BIS activation. BES activation problems noted as well, I didn’t get the ticket number for BES problems
Planned Rogers Outage – 5/15/10
Filed under Outage News
The Rogers Enterprise Service Center has been advised of the following planned maintenance activity:
Notification Type: Planned (New)
Service Affected: Blackberry Devices – Blackberry Enterprise Server
Area Affected: National
Date: Saturday, May 15th, 2010
Start Time: 02:00 AM (EDT)
End Time: 06:00 AM (EDT)
Estimated Outage Length: 15 minutes
Work Summary: Rogers customers with Blackberry devices may be unable to send or receive messages during the maintenance. They may also be unable to register their device, roam in another location, or use other services such as Internet browsing. At the same time, BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure during this maintenance.
BBM Spam going around
Filed under Lists
Just fyi, a SPAM message is traveling through BBM users asking them to forward it around, the link is virus related. Here is the message:
Hello, greetings from RIM (Research In Motion) proprietors of BlackBerry. This message is to inform all of our users, that our servers have recently been really full, so we are asking for your help to fix this problem. We need our active users to re-send this message to everyone on your contact list inorder to confirm our active users that use BlackBerry Messenger, if you do not send this message to all your BlackBerry Messenger contacts then your account will remain inactive with the consequence of losing all your contacts.
We apologize for the inconvenience but this is the only way possible to resolve this problem. Sincerely Research in Motion. For more information visit:
