Category Archives: Dataoutages News

Trend on Blackberry Outages over the years

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Filed under Dataoutages News, Outage News

This was sent to us via @Integrasco showing the trend of Blackberry Dataoutages over the years.

RIM Data Outage affecting *some* WiFi devices

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Filed under Dataoutages News, Outage News
A number of users are reporting and an escalated RIM tech support call has confirmed data issues affecting WiFi devices NOT connected to a WiFi network.
The outage is sporadic and issues are confirmed on at least on Verizon and T-Mobile on both US east and west coasts.
Again, if you are connected to WiFi, you likely won’t notice any problems until you are out of WiFi range.
This is not affecting ALL WiFi users, the reports are sporadic, but across all carriers, BIS and BES included.
**EDIT** Updated:

Blackberry Maintenance S3 Severity
BIS subscribers may experience delays in sending emails using hosted email account or integrated third-party email accounts.
Receiving email is not affected.
RIM engineers are investigating, ETR 18:00 EST 08/03/2010

EMEA BIS 3.0 Upgrade Scheduled for March 14th

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The folks in EMEA (Europe, Middle East, & Africa) are getting their BIS 3.0 upgrade this weekend. This is the upgrade that will be bringing 2 way Gmail sync along with quite a few other features we have mentioned before. The normal upgrade cycle is EMEA first and North America the weekend after (sometimes 2 weeks) and that seems to be following with the current rumors.

BlackBerry Internet Service v2.8 upgrade to BlackBerry Internet Service v3.0 – EMEA – 14 March

BBCHG45911 (Update) S1 Severity Maintenance for BlackBerry Internet Service (v2.x) Email service for subscribers of *EMEA BIS (MULT)

This message is to inform you of scheduled network maintenance.

Maintenance Summary: BlackBerry Internet Service v2.8 upgrade to BlackBerry Internet Service v3.0

Impact: BlackBerry Internet Service subscribers may be unable to send or receive messages, use the BlackBerry Internet Service web site, or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance.

Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance. [0214]

Ticket Number: BBCHG45911
Change Window Start Date and Time: 14 March 2010 02:00:00 (GMT)
Change Window End Date and Time: 14 March 2010 06:00:00 (GMT)
Estimated Duration of Service Impact: 4 hour(s) and 0 minute(s)
% of Subscribers Affected: 100.00 (estimated)

EST =   GMT – 5 hours
EDT =   GMT – 4 hours
AEST = GMT + 10 hours

Dataoutages: Reach A Major Milestone.

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The bb-outage mail list has breached the 5000 member mark. Since December 2007, Dataoutages has been the focal point of news whenever fellow BlackBerry owners have experienced connection issues, and connection failures.

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RIM-bis-outage-17-12-2009

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We’re getting reports from all over the country that RIM’s BIS service is down right now. At this time we have no ETA on when this will be back up again.

Reply below if your having issues and also a ticket number so we can update our post.

Updated RIM Statement:

RIM has isolated and resolved the issue that was impacting some
BlackBerry customers earlier this morning. Some customers may still
experience delays as email queues are processed. RIM is continuing to
investigate the cause of the issue and apologizes for any inconvenience.