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Outage News
RIM Data Outage continues into Day 2
Mar 9th
Day 2of this outage. No update, no RIM statements… just the same continuance from yesterday’s data issues.
Again, this is affecting devices on all North American carriers, BIS and BES, and it appears to be only devices on WiFi, wherein data works “sometimes” when connected via WiFi; no data when WiFi is disconnected.
If we get a RIM statement or further status report, we’ll post here.
RIM Data Outage affecting *some* WiFi devices
Mar 8th
A number of users are reporting and an escalated RIM tech support call has confirmed data issues affecting WiFi devices NOT connected to a WiFi network.
The outage is sporadic and issues are confirmed on at least on Verizon and T-Mobile on both US east and west coasts.
Again, if you are connected to WiFi, you likely won’t notice any problems until you are out of WiFi range.
This is not affecting ALL WiFi users, the reports are sporadic, but across all carriers, BIS and BES included.
**EDIT** Updated:
Blackberry Maintenance S3 Severity
BIS subscribers may experience delays in sending emails using hosted email account or integrated third-party email accounts.
Receiving email is not affected.
RIM engineers are investigating, ETR 18:00 EST 08/03/2010
BIS subscribers may experience delays in sending emails using hosted email account or integrated third-party email accounts.
Receiving email is not affected.
RIM engineers are investigating, ETR 18:00 EST 08/03/2010
EMEA BIS 3.0 Upgrade Scheduled for March 14th
Mar 8th
The folks in EMEA (Europe, Middle East, & Africa) are getting their BIS 3.0 upgrade this weekend. This is the upgrade that will be bringing 2 way Gmail sync along with quite a few other features we have mentioned before. The normal upgrade cycle is EMEA first and North America the weekend after (sometimes 2 weeks) and that seems to be following with the current rumors.
BlackBerry Internet Service v2.8 upgrade to BlackBerry Internet Service v3.0 – EMEA – 14 March
BBCHG45911 (Update) S1 Severity Maintenance for BlackBerry Internet Service (v2.x) Email service for subscribers of *EMEA BIS (MULT)
This message is to inform you of scheduled network maintenance.
Maintenance Summary: BlackBerry Internet Service v2.8 upgrade to BlackBerry Internet Service v3.0
Impact: BlackBerry Internet Service subscribers may be unable to send or receive messages, use the BlackBerry Internet Service web site, or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance.
Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance. [0214]
Ticket Number: BBCHG45911
Change Window Start Date and Time: 14 March 2010 02:00:00 (GMT)
Change Window End Date and Time: 14 March 2010 06:00:00 (GMT)
Estimated Duration of Service Impact: 4 hour(s) and 0 minute(s)
% of Subscribers Affected: 100.00 (estimated)
EST = GMT – 5 hours
EDT = GMT – 4 hours
AEST = GMT + 10 hours
Verizon Blackberry Nationwide Outage 3-3-2010
Mar 3rd
We’re getting reports in that Verizon is having a nation wide Blackberry outage. At this time we don’t have a ETA or trouble ticket on this issue. Please comment below if you have any updated information.
Blackberry Maintenance Notification – Canada January 17th, 2010
Jan 12th
The Rogers Enterprise Service Centre has been advised of the following planned maintenance activity
Notification Type: Planned (New)
Service Affected: GPRS/EDGE/HSDPA Blackberry/Blackberry Enterprise Server
Area Affected: National
Date: Sunday, January 17th, 2010
Start Time: 02:00 AM (EDT)
End Time: 06:00 AM (EDT)
Estimated Outage Length: 10 minutes
Work Summary: Rogers customer with Blackberry devices may be unable to send or receive messages during the maintenance. They may also be unable to register their device, roam in another location, or use other services such as Internet browsing. At the same time, BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure during this maintenance.
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