Tag Archives: BES

bis.na.blackberry.com Down on 9-9-2009

31
Posted by audit on September 9, 2009 – 4:17 pm
Filed under Outage News
Tagged as , , ,

Reported by: Multiple sources across Canada and USA.

Multiple reports from users and also myself. Pittsburgh, PA. Not Data, email, etc. BIS Site is down as well.   Any info? Kinda unexpected if it’s
an upgrade…..

THIS JUST IN!.

This e-mail is to inform you of a network problem that MAY affect your Mobile Service.

Trouble Ticket Number: TT000011677021

Severity: 2-Medium

Description of Issue: Degradation of RIM BlackBerry BIS service.

Location of Issue: All Regions ;All Markets and surrounding areas

Start Time: Sep 09 2009 12:06 PM PDT

Symptoms you MAY experience: RIM BlackBerry BIS customers may experience delays in sending/receiving email.

Estimated time of repair: Unknown

Technicians are working towards resolution as quickly as possible.

BES still down for users?

11
Posted by audit on February 3, 2009 – 12:51 pm
Filed under Outage News
Tagged as ,

Intermediate reports are saying that BES users are still having problems with emails. If your still having issues or if this is a new issue for you, let us know or post below. It would help if there was a trouble ticket number to confirm this.