Posted by audit on January 11, 2010 – 1:32 pm
Received from one of UK network providers:
———————————————–
Dear Customer
There is planned maintenance within the European BlackBerry network scheduled for the 16th January within the time window of 0200 and 0600 GMT. RIM expect the duration of planned maintenance to be no more than 20 minutes.
This planned maintenance may result in temporary unavailability of BlackBerry data services, and end users may be unable to send and receive BlackBerry messages for a short time.
If you have any queries relating to this fault, please contact the X BlackBerry support team by replying to this email or calling on the usual telephone number, quoting Case Reference 5757508.
During the planned maintenance any questions from your end users should be directed initially to your own internal help-desk.
X apologises for any inconvenience caused.
Posted by audit on June 5, 2009 – 12:33 pm
Filed under Outage News
Tagged as RIM, vzw
Reported by: Grant Kissel <cybergek@gmail.com>
VZW is currently experiencing issues registering on RIM network with data connectivity and activations, Verizon stated that they were having some “server issues.” Have contacted our Vz rep to try and get a better ETA.
Edit: This appears to be a Northeast problem as we’re getting reports from people up and down the Northeast that they are experiencing the same issues.
Edit: This appears to be more widespread then we had thought, it appears that it’s nationwide. Keep the comments coming in so we can update this as needed.
If your having issues also, please report it below.
Posted by audit on March 22, 2009 – 5:57 pm
We’re getting reports that their may be a National Blackberry outage.
Verizon Wireless reports that there is a data outage affecting most of the Northeast, and has been for a few hours now.
Post below if you see this problem
Posted by audit on October 1, 2008 – 3:00 pm
**Editorial Note: This one looks like something more substantial for a software upgrade. Note the estimated 4 hour estimated service impact.
BBCHG34475 Critical-S1 Severity Maintenance (New) for BlackBerry All Provisioning service for subscribers of *The Americas Network (MULT)
This message is to inform you of scheduled network maintenance.
Maintenance Summary: BlackBerry Provisioning System — software update
Impact: BlackBerry subscribers may be unable to register their
device or receive new service books during the maintenance.
BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN.
BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance.
Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance.
Ticket Number: BBCHG34475
“ Change Window Start Date and Time: 12 October 2008 02:00:00 (EDT)
“ Change Window End Date and Time: 12 October 2008 06:00:00 (EDT)
“ Estimated Duration of Service Impact: 4 hour(s) and 0 minute(s)
“ % of Subscribers Affected: 100.00 (estimated)
Purpose: RIM Software Upgrade
