Posts tagged UK

EU BlackBerry Service Outage

While all appears to be back in service at this point, there apparently was a short term BES and BIS data outage in the Europe/MiddleEast/Africa region for RIM.

This was confirmed by 2 UK carriers this morning. From our notices to the bb-outage-intl list, it looks like things went offline just before 08.00 GMT and were down for about 25-35 minutes maximum by our estimations.

Anyone continuing to experience issues, please reply below.

UK RIM Outage

Reported by: David Guillaume

RIM seems to be having a outage that’s affecting the entire UK. At this time we do not have anymore information but as it comes in, we will update the post.

EDIT: Verified by RIM that there they “are having some difficulty with our EU BlackBerry Infrastructure”.

Comments are welcome below.

NA PIN/BBM issues between NA and UK (and possibly others)

Reported from: Jadey <jadey[at]blackberryforums.com>

There seems to be an issue with data between NA and UK (and possibly others) via PIN & therefore BBM.

Typical symptoms are that non-NA BBs can PIN/BBM devices in NA, but if NA BBs attempt a reply and/or new message, the non-NA contact appears unreachable in Blackberry messenger and no delivery status appears on PIN
messages.

I tested this with a contact at RIM 10 minutes ago (he is in Canada) and he could not get a PIN message to me.  He received my PIN, although it shows as D not R on BB.
UK-UK is fine.

I have logged this with RIM, my reference is RQST00006633925.

Am waiting for update from RIM.